The Business Communications Services (BCS) market is shaped by the rapidly growing demand for bandwidth-intensive applications to streamline business processes. Traditional network services such as private line, ATM and Frame Relay are being replaced by next-generation services such as Ethernet, DWDM and MPLS.

As businesses layer more applications onto the underlying transport network, demand for raw bandwidth naturally increases. In addition, the rise of the cloud delivery model has opened market opportunities for communication service providers to offer a range of services, including cloud hosting, network-enabled cloud, and value-added services. In the future, service providers’ revenue growth will largely depend on their ability to support and manage the multitude of business applications that run over the network, rather than selling pure bandwidth.