Digital technologies are transforming every vertical market – understanding both the ICT and industry perspectives that are driving change is vital. Every industry is seeking to evolve in line with changing customer requirements, to enable the delivery of innovative new services, and to improve internal working processes. ICT is the catalyst that is powering this transformation; ubiquitous connectivity, cloud computing, IoT and big data analytics are among the core technology groups that are driving vertical market evolution.

Industry disruption and transformation will present numerous opportunities, as well as challenges, for technology vendors, service providers, and enterprise customers.

Understanding every major aspect of this changing landscape, the impact on your business and developing a strong and timely market response will be the key to continued success and growth in this market. The most significant growth opportunities for the ICT sector will come in areas where technology can support new and innovative business models – and, essentially, business value.

Future of Fintech

Why Frost?

Frost & Sullivan’s Digital Transformation of Industries team is uniquely positioned to be your growth strategy advisor and implementation partner. We combine continuous coverage of the ICT industry with deep expertise in vertical markets to identify how industries will transform, and how ICT providers can make this a reality.

Frost & Sullivan’s research and consulting expertise includes work in the following areas:

  • CIO Perspective – An end-user perspective, drawing on direct interaction with CIOs across multiple verticals
  • Industry Analyst Perspective – Assessment of how industries are transforming, driven by ICT investment, by vertical industry analysts
  • IT Analyst Perspective – Telecom Beats & Emerging Technologies – AI, Blockchain, IoT, AR/VR
  • Analyst Inquiry – Analyst time to gain a deeper understanding of all of the above

Frost & Sullivan’s Digital Transformationof Industries Growth Partnership Service helps ICT vendors and service providers to navigate emerging opportunities across vertical markets. By understanding the industry trends that are driving vertical market growth, our clients can position their solutions – and define their product/service roadmaps – to maximum effect. Rooted in a solid foundation of market intelligence research, our expert analysts and consultants provide a continuous flow of actionable opportunities, strategies, and advisory services through virtual and in-person interactions.


Our Growth Partnership Service research, advisory and interactive perspectives cover:

  • Technologies and market sector analysis
  • Industry-specific trend coverage
  • Competitive analysis
  • Geographic research
FinTech Watchlist Company Profile Credit Karma

The study covers one of the leading credit and financial management company in the United States. Credit Karma which started its business by offering free credit score and free credit report has moved much beyond and rolled out a series of products to cater to the full stack of the market. In the…

Global Blockchain Applications, 2018

Blockchain has been receiving much attention over the past two years. It was originally considered as synonymous with Bitcoin and cryptocurrencies. However, with time, the technology has started to find its way into many other applications. The future of Blockchain is one of growth and adoption in…

Operator Strategies and Vertical Perspectives for 5G in Europe, Forecast to 2024

Modern mobile networks need to be capable of supporting a wide range of bandwidth demanding services including multimedia, video conferencing, and online shopping. Operators often struggle to maintain constant connections for their subscribers, as evidenced by occasional connection losses in certain…

Intelligent Transportation ICT in the North American Smart City Market, Forecast to 2022

As part of the transition to smart cities, municipal leaders have embraced the priority of reducing congestion and investing in transportation. Currently, many departments in the United States and Canada use outdated, cumbersome, and inefficient systems and protocols.Information and communication…

Capitalizing on Opportunities in the Global Contact Center Outsourcing Market with Digital Transformation, 2018 to 2020

Delivering best in class customer experience through digital solutions is key for success in the BPO industry across industries and regions. The ability to provide an omnichannel experience, efficiencies through artificial intelligence, personalized marketing and customized solutions are critical…

Internet of Things-based Solutions for Customer Support, US, 2018

This study analyzes the market opportunity for Internet of Things (IoT)-based solutions in the customer support function across the enterprise and consumer segments.Research scope – The study offers an overview of the various customer support areas that can leverage IoT-enabled solutions.- The…

Evolving Smart Retail Through In-store Analytics

Physical retail stores are suffering because of e-commerce and the economics of last-mile logistics. In spite of this, these stores remain the most important touch point for customers. The future of retail involves influencing customers through interactive experiences. Bringing digital content into…

Impact of Digitisation on the Chemical Industry, 2018

Digital technologies are affecting all aspects of the chemical industry along the value chain. Frost & Sullivan has divided the impact of digital transformation into seven domains along the value chain. The digital plant concept is just one of these domains. A digital plant uses innovative…

Impact of Wearable Technology on the Global Energy Sector, 2017

This insight provides an overview of the key technology trends, growth potential, use cases in the energy ecosystem, and major innovators in the industrial wearable domain. A comprehensive overview of the use cases for wearable in energy with potential problems and how wearable can address the…

Internet of Things Creating Smart Cities and Engaged Communities Across the US Market

This study analyzes the smart city market and discusses various areas of opportunity for Internet of Things (IoT) vendors.Research Scope The study covers IoT-enabled smart city solutions that are designed to boost operational efficiency and effectiveness while also improving overall quality of…

Frost & Sullivan not only describes and diagnoses your challenges, we go well beyond by predicting future opportunities and prescribing a customized solution for your organization. Below are some ways we can help you with bespoke requirements. With the breadth and depth of our capabilities, we are best positioned to help you through all the stages of digital transformation.

The transformation taking place across vertical market presents tremendous challenges to technology vendors and service providers to reinvent and reposition themselves for future success. Frost & Sullivan analysts help market participants identify growth opportunities and develop sustainable business strategies. Close understanding of end-user needs and extensive competitive intelligence inform our consulting engagements and enable the Digital Transformation of Industries team to arm clients with custom-tailored market data, analysis and insights to help them thrive and flourish in the dynamic and constantly evolving market.

Key areas where Frost & Sullivan can provide value include the following:

  • New Product and Services Solutions: We can support your organization in developing or deploying new products and services that deliver greater customer value to clients in across a variety of vertical markets.
  • Customer Analysis: We can help identify specific customer needs and pain points through detailed surveys and data analyses.
  • Branding and Positioning: Frost & Sullivan can support your organization through an integrated marketing platform to more effectively launch and promote new products, services or business models.
  • Statistical Analysis and Forecasting: We can assess growth opportunities and market potential in new/specific customer segments, geographies and product/service areas.

Any questions? Please email us and we’ll respond within 48 hours

Frost & Sullivan delivers unique growth workshops to identify and exploit the opportunities of digital transformation by drawing on our extensive knowledge of both ICT and industry trends.

Our growth workshops help IT companies gain first mover advantage when they pursue emerging opportunities. We also support executives who want to align key internal stakeholders to achieve a common goal. In addition, we help technology end users shape their digital strategy and make critical choices.

Frost & Sullivan workshops are designed around our clients’ needs. We can attend client strategy days as expert external keynote speakers, or we can fully facilitate a strategy workshop. A follow-up report with an action plan and steps are an important part of our service.

Expertise Areas

CIO Insight

Market Sizing

Hot Topic Research Focus

Digital Transformation Series

Let us help you grow your revenues through a better understanding of the digital transformation in industries space.