Customer Engagement

Cloud & Communications Services

In the past decade, the cloud decision has moved from tactical to strategic, from a cost-cutting move to an investment in business agility and speed-to-market. Cloud services are the cornerstone of enterprise IT transformation efforts that are upending traditional data center technologies, operations, and roles. The new goal is a seamless, hybrid environment that comprises multiple deployment models and environments: premises-based and hosted; physical and virtual; public and private. But in these early days of the cloud era, there continues to be a gap between customer expectations and provider capabilities. Is your business at risk of being left behind?

Why Stratecast|Frost & Sullivan

With analyst teams located across all regions of the world and representing multiple disciplines, our cloud research provides service providers, IT vendors, and enterprises with a comprehensive view of a business model that continues to reshape how we procure and utilize technology resources.

Our Solution – Growth Partnership

Stratecast|Frost & Sullivan’s cloud Growth Partnership Services (GPS) offer extensive market analysis to help providers and enterprises understand how to navigate within the rapidly changing cloud and data center market. Our research seeks to connect-the-dots across multiple trends that impact buying behavior, offering practical yet often unexpected recommendations for cloud and IT providers.

Leveraging annual customer surveys and extensive provider interviews, our evolving coverage areas include trends in:

  • Infrastructure as a Service and Data Center Services markets
  • Platform as a Service
  • Disaster Recovery as a Service
  • IT as a Service
  • Convergence/Hyperconvergence
  • Management and Orchestration Platforms

Through our interactive program, subscribers are assured access to our top cloud analysts and subject-matter experts worldwide.

Client Benefits

The strategic insights that Stratecast|Frost & Sullivan provides will help your business outpace the competition in the escalating cloud wars.

Frost & Sullivan was founded on the simple premise that research should enable decision-makers to use marketing information in more innovative and meaningful ways. With this objective in mind, the company developed a comprehensive range of research services and state-of-the-art analytical tools. Frost & Sullivan has continued to grow, adapt, and innovate to meet the challenges and opportunities of today’s ever-changing business world.

For more information, please select a service below:

Cloud Services
Connected Home
Security in the Serverless Architecture: A Tectonic Shift in Responsibilities

A fascinating aspect of the cloud era is the expanding options for organizations to move from being owners to renters of IT capabilities. From a security perspective, decreasing ownership also transfers blocks of responsibility from cloud customers to the cloud services provider. This, in essence,…

Beyond the Big Three: Cloud Service Providers that Should Be Part of Your Multi-Cloud Strategy

The cloud infrastructure market is highly consolidated, with the top three providers holding nearly 85% of the US market. The market leaders have earned their dominance, with scale, product quality, and continual innovation. They have also hampered competition in the market.And yet, the market…

The Veeam Availability Suite: A Robust Disaster Recovery Platform with Strong Opportunities for MSPs

In this SPIE, we look at the market need for cloud-based disaster recovery solutions, and clarify service definitions that are sometimes confused in the market. We then examine the Veeam solution, including its capabilities for both enterprises and partners.

Adoption Trends in Managed Cloud Services: Opportunities Exist Across All Segments and Industries

In this report, Frost & Sullivan reviews adoption trends in managed cloud services, based on the most recent Frost & Sullivan Cloud User Survey. We look at which businesses are adopting managed services, as well as their expectations of their chosen providers. Results are presented by…

EU GDPR Compliance Deadline Looms: What are Cyber Security Vendors Doing to Prepare Customers?

The day of reckoning is fast approaching. On May 25, 2018, the General Data Protection Regulation (GDPR) will go into effect. The European Union (EU) regulation, known as (EU) 2016/679, provides data protection and privacy for all individuals in the EU. GDPR is a law covering all EU member…

Beyond the Uptime Percentage: Assessing Cloud Availability SLAs

Cloud centers (like all data centers) are subject to infrastructure failures. In 2017, most major cloud service providers suffered hours-long outages in some of their services and regions including AWS, Azure, IBM, Google, Microsoft, and Apple. Enterprises that click to buy on-demand cloud…

Innovative Solutions to Data Storage Challenges: Four Storage Companies to Watch in 2018

In this report, Stratecast takes a look at four storage solution providers who have introduced interesting and innovative technologies to the market. One is using software to solve hardware limitations in a new way. Two use different approaches to address the challenge of hybrid storage, finding…

Stratecast Predictions 2018: The Year Ahead – Digital Transformation is Affecting Everything

This report captures thoughts from the entire Stratecast analyst team about where the industries we cover are headed in the New Year. Stratecast analysts voice their views concerning the multiple dimensions of the technology sector tied to: big data and analytics, business services, cloud, the…

Reinventing the Private Cloud: Joyent Triton Private Region Brings New Flexibility, Control to Private Cloud Environments

This SPIE assesses the recent trends in private cloud, including customer buying habits and the expected growth of private cloud over the next two years. The report also reviews Joyent s latest offering, Triton Private Region and evaluates it on its market advantages and customer benefits.

Co-Location for the Digital Era: vXchnge Moves Beyond Space and Power to Support Clients Strategic Business Goals

In this report, we look at the role played by co-location in the hybrid IT environment. As a model for next-generation co-location services, we consider vXchnge, a new-to-market co-location and data center service provider. We provide a close look at how vXchnge incorporates industry best practices…

Whether you are selling or buying cloud-based services, our tailored and customized strategic consulting engagements can help you leverage cloud technologies and solutions to achieve your strategic business goals. We work with leading and emerging players in the cloud and IT markets, including cloud service providers, converged and hyperconverged infrastructure vendors; management and orchestration platform providers; and independent software vendors. We work with our clients to identify strengths and gaps in their products and services, and help them educate their current and target clients about growth opportunities in an evolving market.

Stratecast’s Cloud team can support your organization on each of the following areas:

  • New Product and Services Solutions: We can support you as you develop and evolve cloud-based products and services.
  • Business Models: Detailed advice on or creation of cloud business models under various scenarios, for leading stakeholders and associations.
  • Customer Analysis: “Voice of Customer” analysis focusing on evolving perceptions and behavior towards hybrid and cloud adoption.
  • Branding & Positioning: Support through an integrated marketing platform to launch or extend your cloud-affiliated brand.
  • Advisory Services to strategically advise on cloud initiatives and growth opportunities.

Any question? Please email us and we’ll respond within 48 hours


Frost & Sullivan’s Cloud Services Team can deliver a bespoke workshop to your organization to highlight the emerging trends and identify the impact they will have on your company. There is tremendous technology change in cloud applications.

The workshop can be flexible around your needs – we can attend your strategy day or workshop as an external expert keynote speaker. Or we can provide comprehensive facilitation of a workshop to ensure your delegates are fully engaged in strategy development. We have expertise in cloud services and cloud infrastructure opportunities as related to the unique needs of the departments attending the growth workshop, and we also have analyzed mega trends that impact this industry. We have experience in strategy development, planning and implementation.

Expertise Areas

Storage as a Service

Infrastructure as a Service


Platform as a Service

Public, Private, and Hybrid Cloud

Data Center Infrastructure

Contact us to see how we can help your company meet its strategic growth plans.

In addition to cloud GPS subscriptions, we offer consulting services, market-facing assets to help you reach your customers, and best practice analyses to show how you fare against competitors.  Let us help you grow your revenues through a better understanding of the cloud services space.